Concierge
INTRODUCTION
A dedicated helpline that connects you with a doctor within 2 seconds, providing personalized assistance for families navigating the challenges of distance. Our tailored solutions and round-the-clock support, managed by a dedicated account manager, ensure that families stay connected and supported no matter the distance.
Our 24/7 concierge services are also designed to address the unique needs of corporate employees, HNIs, VIPs, and CXOs, offering personalised solutions and comprehensive support.
Admission Assistance
- Pre-hospitalization Care: Receive comprehensive support before reaching the hospital, including ambulance services and comfort measures, with patient care as our top priority.
- Hospital Selection: Benefit from assistance in selecting the most suitable hospital for your specific healthcare needs.
- Air Ambulances: Access to air ambulances for swift and efficient transfer to medical facilities whenever required.
Bedside Assistance
- Nursing Support: Receive expert nursing care and assistance during hospital stays.
- Caretaker Services: Ensure comfort and support with dedicated caretakers.
- Diagnostic Tests at Home: Convenience is key, with diagnostic tests conducted in the comfort of your home.
- Medicine Delivery: Stay on track with medication schedules through timely medicine delivery services.
- Doctor Connect: Connect within 2 seconds, and enjoy seamless communication with healthcare professionals at any time.
- Food Services: Access to nutritious meals tailored to your dietary requirements.
Customer Service
- Dedicated Relationship Manager: Your healthcare advocate ensures your needs are met.
- Escalation Matrix: Streamlined processes for efficient issue resolution.
- Grievances and Feedback: Your feedback is valued and helps us continually improve our services.
Discharge Assistance
- Ambulance Services: Medevac services ensure safe and prompt discharge from medical facilities.
- Follow-up Doctor Connect: Seamless transition to post-discharge care with continued access to medical professionals.
REAL-TIME MONITORING FOR PROMPT MEDICAL ASSISTANCE
By implementing whitelisting numbers, Bangalore Ambulance ensures a personalized and secure healthcare experience for each individual to prioritize communication channels between patients, their families, and healthcare providers.
Additionally, our concierge services offer one-on-one assistance from dedicated service providers, available 24/7, to navigate the healthcare system and meet your healthcare needs. With real-time monitoring and health profiling, we ensure maximal effectiveness in managing your health status.
